Head of Social & Community

High-growth DTC Brand | London (Hybrid)

If you’ve ever looked at a brand’s social presence and thought “this could be 10x better — and I know exactly how to do it” — this is your opportunity to prove it.

We’re partnering with a fast-scaling, category-leading DTC brand that’s investing heavily in building a globally recognised consumer brand. They’re hiring their first-ever Head of Social & Community — a role with real ownership, real visibility, and real impact.

You won’t just inherit a strategy. You’ll define it, build it, and scale it — and see the results commercially.

Why this role stands out

• True ownership – build the social function from the ground up
• Direct impact on growth – social is a core driver of acquisition and brand
• Creative + commercial balance – equal weight on ideas and performance
• Scale opportunity – influence strategy across multiple international markets

What you’ll be doing

• Define and execute a best-in-class social & community strategy (paid + organic)
• Turn content into a measurable growth channel, not just brand output
• Build a community-led brand experience that drives loyalty and advocacy
• Lead and develop a team of social managers, content creators, and community specialists
• Assess and evolve team structure as the function scales
• Partner with growth/performance teams to connect content → conversion
• Drive a culture of testing, learning, and scaling what works

What we’re looking for

You’re likely already operating at Head of / Lead level, or a high-impact Senior Manager ready to step up.

• You’ve scaled social channels with clear, measurable success (engagement, growth, performance)
• You understand how to balance creative excellence with commercial outcomes
• You’ve worked in a fast-paced consumer/DTC environment
• You’re a hands-on leader — strategic when needed, but not afraid to get into execution
• You’ve led or mentored teams and can build structure as well as strategy
• You care about building brands that people genuinely engage with

❌ This role isn’t for you if:

• You’re purely strategic and removed from execution
• Your background is primarily B2B
• You can’t point to standout social work you’ve personally driven

What you’ll gain

• The chance to own and shape a high-impact function from day one
• A role where your work directly influences brand growth and commercial outcomes
• The opportunity to build a team, strategy, and playbook that scales internationally
• A high-performing environment that values initiative, creativity, and progression

Details

• London (hybrid – 3 days in office)
• Competitive salary + equity
• Strong benefits package

If you’re looking for a role where you can build something meaningful, move fast, and see the impact of your work, this is worth a conversation.