Head of Ecommerce and Trading
3 Days Old
A premium beauty brand is looking for an experienced Head of Ecommerce and Trading to lead global digital performance and customer experience.
The role
Own and deliver the global ecommerce, trading and digital marketing strategy to drive revenue growth, profitability and ROI
Lead the Shopify platform and digital roadmap, overseeing site functionality, integrations, compliance and continuous innovation
Drive performance marketing across all channels, managing agency and partner relationships to optimise acquisition and efficiency
Own CRM and customer lifecycle strategy, including segmentation, loyalty and retention to maximise lifetime value
Lead site optimisation, CRO and user experience improvements using data to enhance conversion, AOV and engagement
Set and manage budgets and forecasts, aligning trading plans with stock availability and operational execution
Own reporting and performance analysis to identify growth opportunities and deliver against commercial objectives
Oversee content, promotional and campaign planning in line with wider brand, marketing, PR and retail activity
Ensure a seamless customer experience from acquisition through to delivery
Lead, develop and inspire a high performing ecommerce team while remaining actively involved in key initiatives
Contribute to wider business strategy and direction as part of the senior leadership team
How you’ll dazzle us
We are ideally looking for candidates who have managed an ecommerce P&L of over 10 million. You are an experienced ecommerce leader with a strong track record of building and executing digital strategies across acquisition and retention channels. You understand how to balance commercial performance with customer experience and know how to turn data into action.
With deep knowledge of Shopify, Klaviyo, Google Analytics, paid media platforms and SEO and PPC, you have experience managing agencies, teams and third party partners. You are commercially astute, highly analytical and confident influencing stakeholders at all levels.
You are organised, detail focused and comfortable managing multiple priorities. Experience with Shopify Plus, Klaviyo and within the beauty sector will be highly advantageous, as will an interest in digital trends and skincare.
What’s Next
Apply using the form below.
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- Location:
- Greater London
- Job Type:
- FullTime
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