Head Host

New Today

Julies Restaurant is seeking an experienced and confident Head Host to lead the reception and reservations function. This is a central role within the restaurant. You will be responsible for managing the guest journey from the moment of booking through to departure, ensuring a warm, efficient, and well-paced experience throughout. The position requires both presence on the floor and strong organisational control behind the scenes. Working closely with the Reservations & Events Manager and the wider front of house team, you will oversee bookings, manage the flow of service, and maintain the standard of welcome that Julies is known for.
Key Responsibilities Leading the host team and setting a consistent, professional standard at the door
Managing the reservations system with accuracy and attention to detail
Managing large group bookings, taking pre-orders and advising on set menu decisions
Editing and printing the menu prior to each service, including set menus for large group bookings
Planning and organising table allocations to balance guest experience and commercial performance
Handling enquiries, bookings, and special requests with care and discretion
Maintaining close communication with the floor and kitchen teams to support the flow of service
Responding to guest feedback with professionalism and sound judgement
Building and maintaining guest profiles, including preferences and key dates
Supporting events and contributing to repeat business and guest retention
Maintenance of the reservations inbox, and following up on confirmation calls

Experience and Skills Previous experience as a Head Host or senior Host in a busy, quality-led restaurant
Strong organisational ability and a structured approach to service
Confidence managing high-volume services without loss of attention to detail
Excellent communication skills and a composed, professional manner
A good understanding of food and beverage, with an interest in wine
Comfortable using reservations systems and maintaining accurate guest records

Personal Attributes Polished and well-presented, with a natural sense of hospitality
Calm under pressure, with the ability to make clear decisions during service
Attentive to detail, both operationally and in guest interaction
Reliable, self-motivated, and consistent in approach
Supportive of colleagues and able to lead by example

What We Offer A senior role within an established and respected West London restaurant
The opportunity to take ownership of the reservations and host function
Ongoing training and development
A professional and collaborative working environment
Competitive salary, dependent on experience

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Location:
Brent
Job Type:
FullTime

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