Field-Based Biomedical Application Specialist

29 Days Old

Role: Field-Based Biomedical Application Specialist
Location: Newcastle region (QE Gateshead, South Tyneside, Sunderland)
Hours: Monday - Friday
Contract: 12-month contract, Inside IR35
PAYE Rate: £200-£250 per day (excluding holiday pay)
Umbrella Rate: £265.27-£331.59 per day (including holiday pay)
Due to the location, you must be able to drive & have access to a vehicle.
An exciting opportunity has arisen for an experienced Biomedical Scientist or Applications Support Scientist to join a leading global diagnostics organisation as part of their North Technical Services team.
This role provides essential support across chemistry and immunoassay analysers, as well as pre- and post-analytical laboratory solutions. You will play a key part in installation projects, troubleshooting activities, workflow optimisation and ensuring pathology laboratories receive the highest standard of technical support.
Key Responsibilities
As a Product Specialist - Applications, your duties will include:
Delivering training to laboratory scientists and end users Providing onsite troubleshooting and technical support across multiple hospital sites Coordinating and resolving customer issues efficiently Supporting system installations, upgrades, and modifications Participating in review meetings with laboratory teams Building and maintaining excellent working relationships with end users This is a field-based role covering the QE Gateshead, Sunderland, and South Tyneside hospital sites. Requirements
Essential:
Degree in Biomedical Science or a related scientific field Experience working within an NHS pathology laboratory (minimum 2-3 years) Hands-on experience with diagnostic analysers (chemistry, immunoassay, haematology, etc.) Strong technical problem-solving and troubleshooting skills Ability to deliver user training confidently and clearly Ability to work independently across several sites Resilient, adaptable, and comfortable in fast-paced environments Full UK driving licence
Desirable:
Previous field-based or applications specialist experience Experience supporting analyser installations or workflow improvements Knowledge of laboratory quality systems (QC, IQC, UKAS, ISO15189)
Who We're Looking For
Someone who is:
Resilient, proactive, and confident in a customer-facing technical role Skilled at analysing and resolving complex technical issues Highly organised, capable of managing travel and workload independently Motivated by delivering excellent service and exceeding customer expectations Keen to maintain and develop strong technical knowledge
Apply
Location:
Newcastle Upon Tyne
Salary:
£200 - £250 /day
Job Type:
FullTime
Category:
Medical/Pharmaceutical/Scientific

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