Field Service Engineer

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Job Summary - Field Service Engineer We are seeking a dedicated and technically skilled Field Service Engineer to join our team. The successful candidate will be responsible for providing on-site technical support, maintenance, and repair services for our clients' equipment and systems.
This role offers an excellent opportunity to work in a dynamic environment, travelling to various locations to ensure optimal operation of our products and solutions. The ideal applicant will possess strong problem-solving abilities, excellent communication skills, and a proactive approach to customer service.
Work Schedule- Monday to Friday with infrequent weekend overtime available
This role is a nationwide “on the road” position, meaning there maybe time spent away from home. When working away from home is required, this will be carefully managed to ensure a good work life balance.
Job Overview - Field Service Engineer
* Conduct installations, repairs, and maintenance of equipment at customer sites
* Perform troubleshooting and diagnostics to identify issues and implement solutions
* Provide training to customers on the proper use and maintenance of equipment
* Document service activities, including service reports and parts usage
* Collaborate with the engineering and office team to provide feedback on product performance and remedial actions.
Experience Required: - Field Service Engineer
* Electrical engineering qualification (e.g. City & Guilds, HNC or equivalent)
* Proven experience in field service engineering or a related field
* Ability to read and interpret technical schematics, wiring diagrams and system manuals
* Strong electrical knowledge
* Excellent problem-solving skills and ability to work independently
* Knowledge of HVAC systems and control systems
* Outstanding communication skills and customer-oriented approach
Benefits - Field Service Engineer
* 28 days holiday plus bank holidays
* Flexible working pattern Monday-Friday
* Company pension scheme
* Ongoing training and development plan
* Company vehicle, fuel allowance and phone
Apply
Location:
Digbeth
Salary:
£40,000 - £50,000 /annum Vehicle, pension, full training
Job Type:
FullTime
Category:
Engineering

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