Duty Manager

New Today

Description:
At Beaverbrook, our Duty Managers play a key role in ensuring every Member, Resident and Guest enjoys a seamless and personalised five-star experience. Warm, intuitive and knowledgeable, you will be a visible presence across the Estate and confident in delivering exceptional service.
The Role:
You will oversee Estate-wide operations, supporting teams to deliver smooth daily service. With strong awareness of guest activity and business levels, youll manage:
Guest movement, occupancy and VIP arrivals
Spa, restaurant and event bookings
Coordination between operational departments
You will build genuine rapport with guests and ensure they receive consistent recognition and service at every touchpoint.
The Person:
Were looking for someone who is:
Professional, polished and people-focused
Calm, confident and proactive
A strong communicator and multitasker
Hands-on with a positive, solutions-driven approach
Experienced in luxury hospitality in a supervisory or managerial role, is essential
Familiar with, or eager to work to, LQA-style standards
Shift Pattern:
5 days out of 7, including weekends and bank holidays.
Shifts include 07:0015:00, 10:0018:30, or 14:3023:00.
Salary: Up to £35,000 per annum, plus tronc
Benefits:
Hospitality Rewards App discounts
Development support and recognised qualifications
Discounted F&B
28 days holiday (including bank holidays), rising annually for 5 years
Pension, Life Insurance & Sick Pay
Long Service Awards
Cycle to Work Scheme
Recommend-a-Friend bonus
Uniform for some roles & free parking
Staff accommodation available
*Accommodation is available*

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Location:
London
Job Type:
FullTime

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