Deputy Store Manager, City Of Westminster

Deputy Store Manager

New Today

The role involves co‑leading the store to achieve financial targets, customer satisfaction scores, and operational excellence, while owning business areas such as compliance, labour management or local marketing. Responsibilities

Co‑leading the store to achieve financial targets, customer satisfaction scores, and operational excellence Owning business areas which could include compliance, labour management or local marketing Leading the store leadership team, ensuring clarity of roles and accountability for results Forecasting future staffing needs, participating in recruitment and selection Owning the store partner training; ensuring all partners have completed required training and are set up for success Acting as the store manager when required, including full operational and partner accountability Monitoring store KPIs, analysing performance trends, and implementing action plans Driving cost control and profitability through effective resource planning and waste management Closing both standards and opportunity gaps using the store action plan Ensuring consistent delivery of brand and operational standards Maintaining compliance with health & safety, food safety and security standards which include conducting and recording due diligence checks

Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail partners begin their careers with an introductory training programme led by in‑store trainers and coaches, designed to immerse them in the Starbucks culture and set them up for success. To be successful in the role, you will have previous experience leading a team in a dynamic, fast‑paced, customer‑focused retail or hospitality environment. You will champion our mission and values to create the Starbucks experience for our customers and partners, translating metrics into action while confidently managing both people and operational priorities. Benefits

28 days holiday a year (including Bank Holidays) Free drinks and one item of food when you’re on shift Store bonus programme Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise Discounts with local and national retailers through the Perks at Work platform Life assurance Home Sweet Loan (interest‑free loans repayable over 12 months to help with rental deposits) Free 24/7 Employee Assistance Programme for you and your family Recognition schemes and monetary awards for long service, customer excellence, and fellow partner support Great long‑term career opportunities in store and support centre

Here you will be welcomed, challenged, and inspired. Here you will be heard, and part of it all. You belong. #J-18808-Ljbffr

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Location:: City Of Westminster
Job Type:: FullTime

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