Deputy Store Manager

New Today

Overview Becoming a parent is an amazing journey, full of magical moments. For the last 40 years at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We’re that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in‑store personal shopping experiences, car seat consultations, parent‑to‑be events, or someone to help guide our customers and community, we’re there to make sure buying their first pram, cot, baby changing table or that cute little babygrow becomes a magical moment they’ll cherish. The Role of Deputy Store Manager As DEPUTY STORE MANAGER within Mamas & Papas, you will be one of the key ambassadors creating these magical moments for our customers. You will assist the Store Manager in the day‑to‑day running of the store, the store experience and achieving store KPI’s. In addition, you will manage a team of supervisors and sales assistants, motivating, inspiring and developing the team while leading by example. Key Responsibilities
Assist the Store Manager in day‑to‑day store operations and achieving KPI’s. Manage and develop a team of supervisors and sales assistants, fostering motivation and inspiration. Lead by example and maintain a positive store experience for customers.
Benefits
33 days holiday, increasing up to 40 with service. Buy & sell holiday schemes. Company bonus schemes. Employer pension contribution from day one enrolment. Significant staff discounts for family & friends at our shops & online. Ongoing offers & discounts across a variety of external organisations. Subsidised health & critical illness cover and insurances. Supportive family‑related leave policies, including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption and shared parental leave. Supportive foster care & carers leave offering. Support for loss and bereavement. A menopause‑friendly employer. Employee recognition and appreciation schemes. Access to the Benefits Hub with a wide range of discounts.
Our Commitment to Diversity and Inclusion We are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life. Awards
2024 – Retail Week “Happiest Retailer to Work For” finalist. 2023 – Retail Week “Best Retailer” under £250m winner. 2022 – Retail Gazette “Best Game Changer Retailer” under £500m winner.
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Location:
Greater London
Job Type:
FullTime

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