Debt Collector Agent Location: Leamington Spa Salary: £25,180 – £28,500 Shift Pattern: Rotating schedule: 8:00am – 4:30pm, 8:30am – 5:00pm and 11:30am – 8:00pm . One Saturday every seven weeks (9:00am – 1:00pm) . One Bank Holiday per year (time off in lieu provided for Saturday/Bank Holiday work)

Benefits 25 days annual leave (plus bank holidays) Private medical insurance Life assurance Company pension scheme (matched contributions up to 4.5%, rising to 7.5% after 2 years) Staff discounts with leading retailers Ongoing learning and development opportunities About the Role of a Debt Collector Agent As a Debt Collector Agent, you'll be responsible for managing and recovering outstanding customer debt for an allocated portfolio. You'll handle direct conversations with customers, liaise with third-party debt collection agencies (DCAs), and collaborate with colleagues to resolve complex cases. Your goal will be to achieve positive outcomes for both customers and the business. Key Responsibilities a Debt Collector Agent Contact customers...