Customer Service Executive Areyoupassionateaboutdeliveringexceptionalcustomerservice?Joinourgrowingteamandworkwithourhomegrowne-commercebrands,helpingcustomerswiththeirDIYshutterorders.Youllbepartofasmall,dedicatedteamreportingdirectlytoourCustomerExperienceSupervisor.Thisisafull-timetemporarypositionwiththepotentialtobecomepermanentforthesuccessfulcandidate.Thehourlypayrateforthisroleis£13.05perhour,thehoursarehoursMondaytoFriday:9:00am5:30pmandoneSaturdaypermonth:10:00am4:00pm(rotabasis). KeyResponsibilities: Provideworld-classcustomerserviceviaphone,email,socialmedia,andlivechat. Ensurecustomersaresupportedefficientlyandeffectivelyateverytouchpoint. Offerexperttechnicaladvicebeforepurchasetobuildcustomerconfidence. Useourbespokeordermanagementsystemtocheckandconfirmorders,suggestingwaystomaximisesatisfaction. Liaisewithmanufacturersandcustomerstoresolvequeriesandfinalisetechnicaldrawings. ManageshippinganddeliverydatathroughourCRM. Resolvedelivery,damage,ordesignissuesquicklyandprofessionally. EssentialSkills&Attributes: Apassionforcustomerserviceandhelpingpeople. Strongcommunicationandinterpersonalskills. Abilitytoworkcollaborativelyinateamenvironment. Positive...