Customer Service Coordinator

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Customer Service Coordinator
£12.90 per hour PAYE
Pollards Wood, Chalfont St. Giles
18 Month Contract
Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles
Responsibilities:
Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and Field Service Engineers.
Manage service requests, schedule maintenance and repairs, and coordinate parts logistics.
Handle escalations and ensure timely, customer-focused resolutions.

Operational Support & Logistics Support internal teams with tools, parts and transport logistics
Resolve courier and supply chain issues to maintain service continuity
Collaborate with global logistics and planning teams to optimise service delivery

Contract & Billing Execution Administer service contracts and manage non-contract service activities
Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier / customer onboarding
Manage purchase orders, payables and dispute resolution in alignment with compliance standards

Cross-Functional Collaboration Partner with legal,...
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Location:
Chalfont St Giles
Salary:
£12.9 - £13 per hour + PAYE
Job Type:
FullTime
Category:
Customer Service & Support

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