Customer Service Coordinator

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Customer Service Coordinator £12.90 per hour PAYE Pollards Wood, Chalfont St. Giles 18 Month Contract Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles Responsibilities: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and Field Service Engineers. Manage service requests, schedule maintenance and repairs, and coordinate parts logistics. Handle escalations and ensure timely, customer-focused resolutions.
Operational Support & Logistics Support internal teams with tools, parts and transport logistics Resolve courier and supply chain issues to maintain service continuity Collaborate with global logistics and planning teams to optimise service delivery
Contract & Billing Execution Administer service contracts and manage non-contract service activities Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier / customer onboarding Manage purchase orders, payables and dispute resolution in alignment with compliance standards
Cross-Functional Collaboration Partner with legal, tax and compl...
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Location:
Chalfont Saint Giles
Job Type:
FullTime
Category:
Customer Service & Support

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