Customer Service Advisor Zenith People are currently recruiting for a number of experienced Customer Service Executives to join our clients established team in South Tyneside. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong attention to detail with minimum error rates and proactive problem solving approach. The ideal candidate is confident and proactive with experience of customer service in a fast paced environment. Customer Service Advisor Responsibilities: Maintain accurate account and customer data. Respond to customers inquiry within SLA and aim for one call / case resolution. Identify and take ownership of customer concerns Identify new product opportunities and generate leads Liaise and build network with internal departments Upsell and cross sell new products Follow up on all commercial activity Operate effectively and adhere to curr...