Pay: From £28,000.00 per year

Job Description:

Job Description:

Customer Service Advisor Full-Time, Permanent | Havant | £28,000 per year

We're looking for a confident, proactive Customer Service Advisor to join our growing team in Havant. Working from our purpose-built offices and warehouse, you'll play a key role in delivering the outstanding service our customers rely on.

We're a people-focused business with a strong belief that excellent customer service is at the heart of everything we do. If you're passionate about helping people, solving problems, and want to work in a supportive team, this could be the perfect role for you.

The Role

Hours: Monday to Friday, 8:30am 5:30pm Location: Havant (office-based)

As a Customer Service Advisor, you will:

Be the first point of contact for all customer enquiries Process orders received via phone, email, and website Support customers with product selection identifying upsell opportunities Resolve delivery or order issues promptly, escalating when necessary Maintain accurate customer records using our CRM system Provide administrative support to the sales team Build and maintain strong customer relationships to ensure ongoing satisfaction What We're Looking For

We're looking for someone who is:

Experienced in a customer-facing role Comfortable using Microsoft Word and Excel An excellent communic...