iRecruit4 are seeking a Customer Service Advisor for a temporary-to-permanent position with a leading heating spares supplier based in Fairford. This is an excellent opportunity to join a growing company that prides itself on fast, efficient service and excellent customer care.If you are organised, customer-focused, and enjoy a varied role combining customer service and operational tasks, this role is ideal for you.Duties for Customer Service Advisor:Responding to customer queries and enquiries by phone and emailLiaising with suppliers and couriers to resolve issuesUpdating customer information in the company databaseProcessing returns efficientlyChecking orders ready for dispatch for accuracyAssisting with warehouse activities as requiredProcessing sales and payments when necessaryMaintaining good knowledge of Microsoft Outlook and ExcelWorking collaboratively with team members to meet deadlinesRequirements for Customer Service Advisor:Strong customer service skillsPrevious experience in a customer service role or operational environment beneficialExperience with databases or order management desirableExcellent attention to detailAbility to follow procedures accuratelyOrganised, proactive, and able to work efficiently in a busy environmentMust be able to drive due to locationHours and Pay for Customer Service Advisor:8:30am 5:30pm,Monday to Friday (41.25 hours/week)£13 per hourTemporary-to-permanent roleFree parkingIf you are interested in this fantastic opportunity, please call 01793 987470 and ask to speak with Shannon, or click apply today!JBRP1_UKTJ