Customer Service Advisor and Receptionist

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Job Title: Customer Service Advisor and Receptionist - Part time Location: Carsington Water Centre Employer: Severn Trent (via Morson Edge) Salary: £13.62 per hour Working Pattern: Part-time - 3 days per week (including weekends) Hours: 10:00am - 6:00pm (7.5 hours paid per shift)
About the Role We are currently recruiting for a Customer Service Advisor/Receptionist to join the team at Carsington Water Centre on behalf of Severn Trent, via Morson Edge. This is a fantastic opportunity for someone who enjoys working with people in a customer-facing environment. This part-time role is ideal for individuals seeking flexibility, including university students, with a working pattern of 2 weekdays (10am - 6pm) and every other weekend.
Key Responsibilities - Welcoming visitors and providing a friendly, professional first point of contact - Handling inbound phone calls, including queries relating to parking permits - Managing and resolving customer complaints in a calm and efficient manner - Providing accurate information and support to enhance the overall visitor experience - Maintaining a positive and helpful attitude at all times
Working Pattern - 3 days per week - Typically 2 weekdays plus every other weekend - Shift...
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Location:
Ashbourne, Derbyshire
Salary:
£13.62 - £13.62 per hour + None
Job Type:
PartTime
Category:
Customer Service & Support

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