Customer Service Administrator

Location: Deeside Hours: Monday to Friday, 9:00am - 5:00pm Pay: £13.00 per hour Contract: Temporary - 2 months

About the Role

We are currently recruiting a Customer Service Administrator to join a busy head‑office environment within a well‑known UK retail business. This is a temporary position supporting internal teams with order‑related queries and administrative support, primarily via email.

The role suits someone who is highly organised, comfortable working at pace, and confident handling written customer and stakeholder communications.

Key Responsibilities

Responding to internal order and point‑of‑sale queries via email Supporting store and internal teams with order troubleshooting and query resolution Accurately logging, tracking, and updating order information using internal systems Liaising with multiple departments to ensure issues are resolved efficiently Managing shared inboxes and prioritising queries effectively Ensuring a high level of accuracy and attention to detail in all responses Maintaining clear records and following established processes

About the Organisation

This role is based within the head office of a long‑established UK retailer known for its people‑focused culture, strong values, and supportive working environment. The business places a strong emphasis on teamwork, internal support, and doing the right thing, with many employees valuing the friendly atmosphere and stability of the organisation.

The site offers excellent facilities including:

On‑site Costa coffee shop On‑site store with discounted products available

What We're Looking For

Previous experience in an administrative or customer service role Strong written communication skills Good attention to detail and accuracy Ability to manage a high volume of email‑based queries Confident using computer systems and MS Office Reliable, professional, and able to work independently Able to commit to the full duration of the temporary assignment

Why Apply?

Monday to Friday role with no weekend work Friendly head‑office setting with excellent on‑site facilities Gain experience within a well‑established organisation Supportive team environment

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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