Customer Retention Agent

4 Days Old

Location: Reigate Salary: £28,500 - £31,000The Customer Retention Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals.Key Tasks: Manage customer tickets frominitialcontact through to resolution in line withSLAs for customer service, billing, andcontract-relatedenquiries.Handle cus...
Location:
Reigate
Job Type:
FullTime

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