Customer Retention Agent
New Today
Job Description
Location: Reigate
Salary: £28,500 - £31,000
The Customer Retention Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals.
Key Tasks:
- Manage customer tickets frominitialcontact through to resolution in line withSLAs for customer service, billing, andcontract-relatedenquiries.
- Handle cus...
ZIPC1_UKTJ
- Location:
- Reigate
- Job Type:
- FullTime
- Category:
- Business
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