Customer Experience & Reservations Manager
1 Days Old
Hertford | Up to £25,396 + bonus | Full training | Career progression
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Do you love helping people and solving problems and can you communicate confidently on the phone and in writing?
Tablebook.me is hiring a Customer Experience & Reservations Manage to join our growing team in Hertford. We support some of the UKs most exciting restaurants by managing bookings with care, precision, and personality, giving guests a brilliant experience, even when things change quickly.
This role suits someone who stays calm under pressure, keeps details spot-on, and enjoys working at pace while juggling multiple guest enquiries.
What Youll Be Doing
- Speaking with guests by phone and email to secure bookings at fantastic restaurants
- Managing reservations quickly and accurately, ensuring details are always correct
- Handling real time changes and issues calmly (late bookings, amendments, special requests, no-shows, etc.)
- Sending confirmations and responding to guest enquiries with a professional, friendly tone
- Balancing multiple priorities at once while keeping service standards high
What Were Looking For
- A confident communicator with excellent telephone and written communication skills
- Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast paced environment
- Calm, proactive, and solutions focused, you enjoy problem solving in real time
- A supportive team player who takes pride in doing things properly
- Flexible and reliable, comfortable working a set rota that includes evenings and weekends, within business hours of 9am to 9pm
Customer service experience is helpful, but not essential, we provide full training. What matters most is your communication, organisation, and reliability. xbpsjku
Why Join Tablebook.me?
- Up to £25,396 starting salary + performance bonus
- 28 days holiday + pension scheme
- Full onboarding, training, and clear development pathways
- Modern, comfortable office in central Hertford
- Work with iconic restaurants across the UK
- Join a growing company with exciting plans
- Supportive, close knit team
- Fast-paced role where no two days are the same
Working Hours
- Full-time, 40 hours per week on a set rota
- Business hours: 9am to 9pm, 7 days a week
- Includes some evenings and weekends on rotation
- Location:
- Watford
- Job Type:
- FullTime
- Category:
- Catering And Hospitality
We found some similar jobs based on your search
-
New Yesterday
Customer Experience & Reservations Manager
-
Watford, Hertfordshire
Hertford | Up to £25,396 + bonus | Full training | Career progressionDo you love helping people and solving problems and can you communicate confidently on the phone and in writing?Tablebook.me is hiring a Customer Experience & Reservations Manage to...
More Details -
-
New Yesterday
Customer Experience & Reservations Manager
-
Watford, Hertfordshire
- Catering And Hospitality
Hertford | Up to £25,396 + bonus | Full training | Career progression Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Do you love helping people and solving...
More Details -
-
New Yesterday
Customer Experience & Reservations Manager
-
Hertford
- Catering And Hospitality
Hertford | Up to £25,396 bonus | Full training | Career progression Do you love helping people and solving problems and can you communicate confidently on the phone and in writing? Tablebook.me is hiring a Customer Experience & Reservations Manage to...
More Details -
-
1 Days Old
Customer Experience & Reservations Manager
-
Watford, Hertfordshire
- Catering And Hospitality
Hertford | Up to £25,396 + bonus | Full training | Career progression Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. Do you love helping people and solving...
More Details -
-
1 Days Old
Customer Experience & Reservations Manager
-
Watford
-
£28,000
- Management & Consultancy
Hertford | Up to £25,396 + bonus | Full training | Career progression Do you love helping people and solving problems and can you communicate confidently on the phone and in writing? Tablebook.me is hiring a Customer Experience & Reservations Manage...
More Details -
-
4 Days Old
Customer Experience & Reservations Manager
-
Watford
- Travel
Job Description Hertford | Up to £25,396 + bonus | Full training | Career progression Do you love helping people and solving problems and can you communicate confidently on the phone and in writing? Tablebook.me is hiring a Customer Experience & R...
More Details -