Customer Care Specialist

New Today

Customer Service Advisor - Immediate Start
Location: Edinburgh, EH3 5DA
Hours: Monday-Friday | 1 in 3 Saturdays
Working Style: Office-based during training, hybrid working available after
Start Date: ASAP
⭐ Put Customers First. Start Your Next Role Immediately.
We're hiring now and looking for motivated, customer-focused individuals who are ready to start immediately.
If you love helping people, enjoy problem-solving, and want to build a long-term career in customer service, this is your chance to join a well-known online retail brand in a fast-paced, supportive contact centre environment.
This role is ideal for candidates who thrive under pressure, enjoy variety, and want to make a real difference for customers every day.
What You'll Be Doing
Handling inbound and outbound customer enquiries across phone, email, live chat, and social media Delivering clear, confident advice throughout the customer journey Resolving issues efficiently with a first-time resolution mindset Managing customer complaints with empathy, professionalism, and ownership Liaising with suppliers and partners to ensure smooth service delivery Accurately updating systems and following customer service processes
✅ What We're Looking For
Excellent communication and active listening skills Strong problem-solving ability and attention to detail Confidence managing multiple tasks in a busy environment Prev...
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Location:
Stockbridge, City Of Edinburgh
Job Type:
FullTime
Category:
Customer Service & Support

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