Are you an experienced Customer Care Coordinator looking to join a reliable new home builder? A well-established and respected new homes developer, known for delivering high quality and affordable new build homes in Winchester, is hiring for a customer care coordinator to join their busy and growing team Day to day duties as a Customer Care Coordinator Handling customer enquiries via phone, email and face-to-face interactions Identifying and logging defects, booking engineers or specialist subcontractors as required Managing and monitoring the central customer service email inbox Maintaining and updated the company CRM system with customer interactions and job updates Scheduling and coordinating works with engineers and subcontractors Closing completed jobs and ensuring all follow-ups are resolved Requirements as a Customer Care Coordinator At least a year experience in customer care within new homes Strong knowledge of new build homes and NHBC standards Excellent organisational and communication skills Customer-focused, proactive and able to work independently A team player with a positive, problem solving attitude What we offer for a Customer Care Coordinator 25,000 - 28,000 basic salary Company pension scheme Additional employee benefits and career development opportunities Flexible ...