Credit Controller

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Credit Controller

Location: Wakefield, hybrid

Working Hours: 09:00-17:00

Salary: Competitive Salary + benefits

About Us

Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across multiple sites. We have a strong presence in poultry, chilled, and bakery food categories. We are committed to delivering high-quality products to the British public and our customers including major retailers like Aldi, Co-op and Marks & Spencer.

The Role

As a Credit Controller, you will be responsible for managing credit control across a diverse portfolio of accounts including national supermarkets, wholesale traders and export customers. You will play a key role in ensuring strong financial controls while maintaining excellent relationships with both internal teams and external customers.

Key Responsibilities

Manage credit control for a range of customer accounts including national supermarkets, wholesale traders and export clients using a variety of collection and risk management techniques.

Conduct credit reviews and ongoing risk management of customer accounts.

Handle discrepancy management and resolve customer queries efficiently.

Manage order suspension and release in line with credit policies.

Liaise with multiple UK sites to provide dedicated credit control support.

Prepare for and attend regular debt and risk review meetings.

Ensure all requests received through the credit control inbox are actioned promptly.

Produce weekly and bi-weekly reporting on credit control performance and account status.

About You

Excellent communication skills with a strong team ethic.

Proven ability to plan, organise and prioritise workload effectively.

Experience working within a customer-focused environment.

High level of accuracy and strong attention to detail.

Experience driving continuous improvements and supporting change initiatives.

Experience working with multiple ERP systems (Navision and SAP preferred).

Advanced Excel skills.

Ability to build effective working relationships with colleagues at all levels.

Strong internal and external customer focus.

Why Join Us?

Work for one of the UK's largest food manufacturers with a proud legacy - from launching the UK's first ready meals to driving modern innovation.

Be part of a team that values integrity, respect, and continuous improvement.

Work in a collaborative, values-driven environment where your voice matters.

Enjoy a competitive salary, opportunities for real career development and a benefits package that includes:

Up to 33 days Annual Leave including Bank Holidays

Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year

Company Pension Scheme

Boparan Restaurant Group Discount

Cycle2Work Scheme

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Location:
Wakefield
Job Type:
FullTime
Category:
Financial Services

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