Role of a part time Credit Controller - This position, of credit controller will offer a broad range of duties to include; collection of outstanding debts from large client ledgers in order to reduce the aged debt, as well as posting and allocating to the customer account, assist with managing the direct debit process and answering queries promptly. Actively chase overdue customer accounts via telephone and email to ensure cash collection is maximised Set up, process and manage Direct Debit payments Contact customers daily via telephone to chase bounced direct debits Post and allocate payments received to the bank Carry out credit checks and risk management Adhere to all aspects of the company credit policies Issue reminder letters for overdue debt in line with company policy Escalate non-payers to for timely legal action. Answering inbound calls, monitoring and maintaining the credit control inbox Identify and resolve customer invoice queries Liaise internally with sales, service and accounts managers Prepare files for legal action Make decisions on putting accounts on stop or releasing orders Highlighting bad debt risks Banking of cheques Provide holiday cover for other members of the credit control team. What you'll need to succeed