Alexander Lloyd are currently seeking an experienced and proactive Credit Controller to join a finance team on a temporary basis for 3-6 months. This role is based in Epsom and will focus heavily on managing outstanding debt through high volume inbound and outbound calls, ensuring timely payment from customers while maintaining strong professional relationships.

This is a fast-paced position suited to someone confident on the phone, organised, and comfortable managing a busy ledger.

Key Responsibilities

Managing and collecting outstanding debt across a high-volume customer ledger Making high volumes of outbound calls to customers to secure prompt payment Building and maintaining positive relationships with customers while resolving payment queries Chasing overdue invoices and negotiating payment plans where required Reconciling accounts and allocating incoming payments Escalating problematic accounts where necessary Maintaining accurate records of all collection activity on internal systems Supporting the wider finance team with ad hoc duties

Skills & Experience

Previous Credit Control experience in a high-volume environment

Confident communicator with strong telephone collection skills

Comfortable making large numbers of calls daily

Strong attention to detail and good organisational skills

Ability to manage a busy workload and prioritise effectively

Experience using accounting systems and Excel is desirable

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