Corporate Receptionist

New Today

This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Introduction

We are seeking a polished and professional Guest Service Ambassador to join a high-end, multi-tenanted commercial building in Central London. This front-of-house role is all about delivering a seamless, five-star welcome experience for tenants and visitors in a modern, design-led workspace environment.

You will be representing a leading commercial property organisation known for creating sustainable, people-focused buildings where service, community, and experience are central to daily operations.

Full-time, Permanent
40 hours per week
Monday-Friday (7:00am-7:00pm, rota basis)
Location: Central London
Salary: £31,571

What You'll Be Doing

Delivering a warm, professional welcome to all guests and tenants
Managing reception duties in line with service standards and procedures
Handling enquiries face-to-face, by phone, and email in a confident and timely manner
Supporting smooth day-to-day operations of the reception and shared areas
Providing accurate information about building facilities and services
Liaising with building management to escalate and resolve issues when needed
Maintaining a calm, organised approach in a busy front-of-house environment

What We're Looking For

Previous customer-facing experience (minimum 1 year preferred)
Background in hospitality, corporate reception, airlines, or luxury service environments desirable
Strong communication and interpersonal skills
Highly organised with excellent attention to detail
Professional, confident, and approachable manner
Ability to multitask and stay composed under pressure
A proactive, service-driven attitude

What We Offer

Discounts on travel, retail, and groceries
Pension scheme and life assurance
Employee Assistance Programme and digital GP access
Learning and development opportunities
Recognition and reward programmes
Paid volunteering day each year

About Rapport

Rapport Guest Services delivers premium front- and back-of-house experiences for leading organisations across the UK and internationally. As part of Compass Group UK&I, we are committed to service excellence, inclusion, and creating environments where people thrive.

We are a Disability Confident Employer.

Find out more: www.rapportservice.com

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Location:: London
Job Type:: FullTime
Category:: Hospitality Management

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