Contracts Manager Cleansing Operations
Salary: £55,000£65,000 + £5,250 car allowance
Location: Hounslow area (hybrid working two days from home)
Travel: Candidates should be within roughly one hour of the operational base
Role Summary
The Contracts Manager will oversee the delivery of a large street cleansing operation across a defined network. This position involves leading a substantial frontline workforce, managing a multi-million-pound budget, and ensuring that all cleansing activities are delivered safely, efficiently and in line with agreed service standards.
Operational Scope
Workforce: approx. 70+ operational staff
Fleet: around 20 vehicles
Budget responsibility: circa £2m
Service area: street cleansing and associated environmental operations
Purpose of the Role
The Contracts Manager ensures that cleansing and maintenance activities are planned and delivered to recognised industry standards, supporting a cleaner, safer environment for residents, businesses and visitors.
Key Responsibilities
Health, Safety & Compliance
Lead on operational safety, environmental standards and continuous improvement.
Ensure all statutory, environmental and organisational requirements are met.
Oversee timely completion of RAMS, COSHH assessments and related documentation.
Work collaboratively with safety teams to maintain safe working practices under CDM.
Operational Management
Direct day-to-day cleansing operations to meet contractual performance targets.
Set clear expectations for supervisors and frontline teams.
Manage resources, equipment and fleet to maintain service continuity.
Oversee planned and out-of-hours cleansing programmes, ensuring they are delivered and monitored effectively.
Service Planning & Improvement
Develop and refine operational plans, service strategies and improvement initiatives.
Support internal stakeholders with additional works, schemes and call-off services.
Promote recycling initiatives and contribute to carbon and water reduction goals.
Stakeholder & Depot Management
Maintain strong relationships with external partners and local stakeholders.
Ensure depot facilities, plant and vehicles remain fit for purpose.
Coordinate with third-party providers to maintain collaborative working arrangements.
People Leadership
Foster a positive team culture and uphold organisational values.
Support recruitment, onboarding and workforce planning.
Implement training and development programmes for operational staff.
Participate in team briefings and wider organisational communications.
Person Requirements
Experience within street cleansing, waste management or a similar operational environment.
Strong leadership skills with the ability to motivate and support frontline teams.
Commitment to safety, service quality and continuous improvement.
Confident communicator with the ability to engage effectively with stakeholders
If you are interested in this role, have any quesitons or wish to apply then please send us a copy of your CV.
Rob Utilise Recruitment

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