Pertemps Network Group are assisting aLondon Housing Provider who are seeking an energetic and proactive Contract Manager to oversee cleaning and grounds maintenance contracts across its estates. You will bring proven contract management experience, strong relationship-building skills, and the ability to work with contractors to deliver high-quality, resident-focused services. You will also support residents with service concerns, provide practical solutions, and continuously enhance the delivery of estate services.

Location: London Rate: 375-400 Day Rate Managing: x4 Contract Officers Working Pattern: x4 days on site

As Contract Manager, you will: Ensure the effective management of estate cleaning and grounds maintenance contracts Hold regular monthly performance meetings , monitoring delivery against SLAs and KPIs. Line manage a team of Contract Monitoring Officers, overseeing contract compliance and service standards . Lead a team responsible for investigating and responding to resident enquiries and complaints , ensuring a high-quality customer experience. Oversee inspections across estates, identifying issues and recommending service improvements. Manage and analyse...