Concierge

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GLL is looking for aConciergeat Wavelengths Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Concierge job,it'sa career. As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Concierges respond to enquiries, converting them into memberships. Concierges are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What youll do: Be the first point of call for customers.
Answer incoming calls to the centre.
Deal with transactions including setting up direct debits and cash handling.
Handle membership enquiries, including selling memberships to customers.
Deliver first-class customer service.
Answer customer queries.
Set up equipment...
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Location:
London
Salary:
£14.8 per hour
Job Type:
FullTime
Category:
Hotel, Catering & Cleaning

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