We are now recruiting for a Commercial Operations Manager based in the Isle of Man. My client is happy to consider both locally based or relocating candidates from the UK
Role Summary
You will act as the central link across freight and logistics operations, finance, HR, and systems to ensure the freight business runs efficiently, compliantly, and profitably. You will manage key processes, support staff, oversee systems, and provide insights to help decisions.
Key Duties

• Help resolve day-to-day operational issues
• Operations & Customer Onboarding
• Oversee billing, debt control, claims, and pricing
• Ensure compliance (PODs, insurance, terms, audits)
• Manage and improve freight systems and processes
• Support HR activities and manage parts of the team
• Provide reporting and analysis to support decisions

• Experience in freight/logistics (essential)
• Knowledge of billing, claims, and commercial processes
• Familiar with freight systems (e.g., MultiFreight)
• HR or people management experience
• Strong analytical and problem-solving skills
• Good communication and teamwork
• Good analytical, communication, and organisational skills
• Organised with attention to detail

• Salary £45,000 to £55,00 flex
• Contributory pension
• 25 days holiday
• Private Healthcare
• Lower Tax rates - living in the Isle of Man
• Plus other benefits

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