Coffee Shop Manager Dulwich £35,000 + Tips (£23K) + Bonus (£34K) | Immediate Start The Opportunity This is a stable, well-performing neighbourhood café that requires a manager to bring tighter control, consistency, and commercial discipline. Youll lead a smaller team and focus on efficiency, standards, and community engagement . The Business & Values This is a social enterprise with a clear mission: delivering great hospitality while contributing to meaningful social change through work connected to the prison system. The right candidate will: Be comfortable working within a purpose-led organisation Understand the importance of both commercial success and social impact Be open-minded, grounded, and aligned with the mission Take a hands-on, proactive approach to running the business The Site 3040 covers (indoor + front & back garden seating) Strong local customer base Smaller team of ~67 staff Busy weekends, quieter weekdays Key Responsibilities Oversee daily operations and ensure smooth service Manage rotas and control labour costs tightly Maintain high standards in coffee, food, and hospitality Lead, motivate, and develop a stable team Build relationships with local customers and community Drive consistent sales performance towards £250K What Were Looking For 5+ years in hospitality management Experience in cafés or community-led venues Strong organisational and financial awareness A natural people person with strong customer engagement skills Comfortable working in a smaller, evolving business Someone who is hands-on and willing to step in wherever needed Values-led and aligned with a socially driven business model Leadership Style Calm, structured, and consistent Leads by example Builds strong relationships with both team and customers Takes ownership and solves problems directly Whats on Offer £35K salary £23K annual tips £34K performance bonus Autonomy over your site Progression opportunities into multi-site roles Why Join Lead a well-loved community café Work in a values-driven business with real purpose Be part of a company where impact and performance go hand in hand Hiring Process Two-stage in-person interview process 1-month probation period Immediate start available

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