: Clinical Services Manager – Homecare & Supported Living

Job Title: Clinical Services Manager Reports to: Director of Care Quality / Registered Manager Location: Community-Based (Homecare & Supported Living Services) Hours: Full-time Salary: Competitive, based on experience Regulated Activity: Personal Care / Treatment of Disease, Disorder or Injury

Job Purpose

The Clinical Services Manager is responsible for the overall clinical oversight, management, and operational delivery of homecare and supported living packages across the service. This role combines clinical governance, service development, operational leadership, risk management, and direct oversight of complex packages.

They will ensure compliance with CQC Fundamental Standards, lead clinical and operational staff, maintain high standards of person-centred care, and ensure safe, effective, and consistent service delivery for adults and children with complex needs.

Key Responsibilities

A. Clinical & Operational Leadership

B. Service Oversight & Case Management

C. Clinical Governance & Compliance

D. Staff Leadership, Development & Workforce Management

E. Quality Assurance & Continuous Improvement

E. Quality Assurance & Continuous Improvement

F. Multi-Agency Collaboration & Stakeholder Engagement

Experience

* Minimum 3–5 years senior clinical experience in community nursing, homecare, or supported living.

* Experience managing complex packages and leading multidisciplinary care.

* Strong background in safeguarding, risk management, and clinical governance.

* Experience managing clinical teams, rotas, and service delivery.

Qualifications

* Registered Nurse (RGN/RMN/RNLD) with valid NMC PIN.

* Leadership or management qualification desirable.

* Advanced clinical competencies in complex community care preferred.

Skills & Competencies

* Excellent leadership and management capability.

* Strong understanding of CQC Fundamental Standards.

* Skilled in clinical assessment, risk management, and care planning.

* Confidence with audits, incident review, and quality assurance.

* Excellent interpersonal and communication skills.

* Ability to work under pressure and manage multiple complex cases simultaneously.

* Strategic decision-making and problem-solving skills.

Additional Requirements

* Enhanced DBS

* Full UK driving licence and ability to travel

* Flexibility to participate in on-call rota

* Commitment to ongoing training and CPD