Business Process Analyst

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Job Description

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Business Process Analyst
Edinburgh
6 month contract (Outside)
Up to 450 p/d
The Business Process Analyst will drive process improvement and operational efficiency across the People Directorate (HR and L&D). The role focuses on mapping and analysing current processes, identifying inefficiencies, and designing improved workflows. You'll document time, resources, and performance metrics to ensure recommendations are evidence‑based and deliver measurable impact. You will also support the development of an operating model, helping to optimise ways of working across the directorate.
Key Responsibilities
Map and document HR and L&D processes, identifying duplication, bottlenecks, and pain points
Analyse current workflows and design optimised, automated, and streamlined processes
Gather business requirements and translate them into actionable improvements
Measure process performance and support the creation of KPIs and benchmarks
Use data and systems to model workflows and support evidence‑based decision‑making
Collaborate with stakeholders, facilitate workshops, and validate findings
Communicate insights through clear process maps, diagrams, and reports
Support change management activities to ensure successful adoption of new processes
Capture standard operating procedures and contribute to operating model development
Maintain thorough documentation and provide regular updates to leadership
Please send your CV in for
Business Process Analyst
Edinburgh
6 month contract (Outside)
Up to 450 p/d
The Business Process Analyst will drive process improvement and operational efficiency across the People Directorate (HR and L&D). The role focuses on mapping and analysing current processes, identifying inefficiencies, and designing improved workflows. You'll document time, resources, and performance metrics to ensure recommendations are evidence‑based and deliver measurable impact. You will also support the development of an operating model, helping to optimise ways of working across the directorate. xcunqrw
Key Responsibilities
Map and document HR and L&D processes, identifying duplication, bottlenecks, and pain points
Analyse current workflows and design optimised, automated, and streamlined processes
Gather business requirements and translate them into actionable improvements
Measure process performance and support the creation of KPIs and benchmarks
Use data and systems to model workflows and support evidence‑based decision‑making
Collaborate with stakeholders, facilitate workshops, and validate findings
Communicate insights through clear process maps, diagrams, and reports
Support change management activities to ensure successful adoption of new processes
Capture standard operating procedures and contribute to operating model development
Maintain thorough documentation and provide regular updates to leadership
Please send your CV in for consideration.
Apply
Location:
Edinburgh
Job Type:
FullTime
Category:
Information Technology

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