Job Description

Business Process Analyst

Edinburgh

6 month contract (Outside)

Up to 450 p/d

The Business Process Analyst will drive process improvement and operational efficiency across the People Directorate (HR and L&D). The role focuses on mapping and analysing current processes, identifying inefficiencies, and designing improved workflows. You'll document time, resources, and performance metrics to ensure recommendations are evidence‑based and deliver measurable impact. You will also support the development of an operating model, helping to optimise ways of working across the directorate.

Key Responsibilities

• Map and document HR and L&D processes, identifying duplication, bottlenecks, and pain points
• Analyse current workflows and design optimised, automated, and streamlined processes
• Gather business requirements and translate them into actionable improvements
• Measure process performance and support the creation of KPIs and benchmarks
• Use data and systems to model workflows and support evidence‑based decision‑making
• Collaborate with stakeholders, facilitate workshops, and validate findings
• Communicate insights through clear process maps, diagrams, and reports
• Support change management activities to ensure successful adoption of new processes
• Capture standard operating procedures and contribute to operating model development
• Maintain thorough documentation and provide regular updates to leadership

Please send your CV in for

Business Process Analyst

Edinburgh

6 month contract (Outside)

Up to 450 p/d

The Business Process Analyst will drive process improvement and operational efficiency across the People Directorate (HR and L&D). The role focuses on mapping and analysing current processes, identifying inefficiencies, and designing improved workflows. You'll document time, resources, and performance metrics to ensure recommendations are evidence‑based and deliver measurable impact. You will also support the development of an operating model, helping to optimise ways of working across the directorate. xbpsjku

Key Responsibilities

• Map and document HR and L&D processes, identifying duplication, bottlenecks, and pain points
• Analyse current workflows and design optimised, automated, and streamlined processes
• Gather business requirements and translate them into actionable improvements
• Measure process performance and support the creation of KPIs and benchmarks
• Use data and systems to model workflows and support evidence‑based decision‑making
• Collaborate with stakeholders, facilitate workshops, and validate findings
• Communicate insights through clear process maps, diagrams, and reports
• Support change management activities to ensure successful adoption of new processes
• Capture standard operating procedures and contribute to operating model development
• Maintain thorough documentation and provide regular updates to leadership

Please send your CV in for consideration.