B2B Account Manager - Hybrid - £30k-£35K Base OTE £50K
New Yesterday
Are you passionate about delivering excellent service, building strong relationships, and driving business growth? This is a great opportunity for someone who thrives in a proactive, commercial environment and enjoys working with a broad range of business customers .
We're looking for an experienced and results-driven B2B Account Manager to join a newly formed Account Management Team. While this is a purely B2B role , we will also consider candidates from a strong B2C sales background who can demonstrate transferable relationship management, retention and commercial skills.
This role will focus on increasing sales and loyalty from existing and previously active B2B customers, with a strong emphasis on relationship building, retention, and reactivation. Working in a tight-knit team, you'll have a real impact on shaping the long-term success of our client's B2B account management team.
Key Responsibilities
Strengthen and grow relationships across a diverse B2B customer base
Increase repeat ordering, retention, and overall customer lifetime value
Proactively re-engage lapsed or dormant accounts
Identify and support promising new accounts to develop long-term loyalty
Profile and prospect for new customers using existing data
Manage a portfolio of B2B customers through regular phone and email contact
Collaborate with colleagues across sales, marketing, and operations to improve customer outcomes
Use CRM tools to monitor account activity and identify growth opportunities
Maintain accurate records, track KPIs and contribute to team success
What We're Looking For
Minimum 3 years' experience in account management or sales (B2B or strong B2C background considered)
Proven track record in retaining and growing customer accounts
Confident communicator with experience selling physical products
Commercially minded, target-driven, and highly motivated
Strong negotiation skills and a strategic approach to customer engagement
Excellent phone manner and ability to build rapport with senior buyers
This is a fantastic role for someone who enjoys owning customer relationships, spotting commercial opportunities, and developing new business within existing sectors. You'll be part of a growing team with a clear commercial mission, and you'll play a key role in delivering long-term customer value.
If you're motivated, adaptable, and ready to hit the ground running, apply now - we'd love to speak with you!
Call: 01202 233777 (Option 1 - Office & Commercial Team)
Email:
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency
TPBN1_UKTJ
- Location:
- Poole
- Salary:
- £35,000
- Job Type:
- FullTime
- Category:
- Sales
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