Assistant Marina Manager

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Assistant Marina Manager
Hayling Island
Salary: £35,000

We are currently recruiting for an Assistant Marina Manager to join a busy, high-profile marina and visitor destination on Hayling Island. This is an exciting opportunity for a customer-focused and operationally driven individual to play a key role in the day-to-day running of a thriving waterfront and boatyard environment.

This position would suit someone with strong leadership skills, a hands-on approach, and experience managing booking systems within a fast-paced operational setting, ideally within a marine or boatyard setting.

The Role
As Assistant Marina Manager, you will support the overall operation of the marina and associated boatyard activities, ensuring smooth day-to-day operations while maintaining the highest standards of safety, service, and presentation.

A key focus of this role will be the coordination and optimisation of berth bookings, ensuring efficient use of space and a seamless customer journey from enquiry through to arrival.
Key Responsibilities include: Supporting the daily operation of the marina and boatyard, coordinating and overseeing team activities
Managing and coordinating berth bookings for annual customers and visitors, ensuring maximum occupancy and efficiency
Overseeing and maintaining booking systems, ensuring accuracy of data and smooth customer journeys
Assisting with staff rota planning to ensure effective site coverage
Leading daily team briefings and supporting a positive team culture
Ensuring all administrative and operational processes are completed accurately
Supporting the coordination of boatyard operations , including vessel movements, lift/launch scheduling, and contractor activity where required
Overseeing site and boatyard maintenance to ensure a safe, clean, and well-presented environment
Monitoring customer satisfaction and driving continuous improvement in service delivery
Supporting the training, coaching, and development of team members
Managing customer queries and escalating any issues where required
About You We are looking for a proactive and motivated individual who thrives in a customer-facing, operational environment.

You will ideally have:
Previous experience in a supervisory or assistant management role in a similar setting
Experience coordinating booking systems, reservations, or scheduling platforms
Strong organisational skills with the ability to manage bookings, logistics, and customer flow effectively
A hands-on approach with the ability to multitask in a fast-paced environment
A commitment to maintaining high standards of health, safety, and presentation
Experience within a marina, boatyard, marine, leisure, or hospitality environment would be advantageous
A practical understanding of boatyard operations (e.g. vessel handling, maintenance coordination, or working with marine contractors) is beneficial but not essential
What's on Offer Salary of £35,000
Monday to Friday working pattern (08:30 - 17:00)
Structured onboarding and training programme
The opportunity to work in a unique and scenic coastal environment
A varied and rewarding role within a supportive team
If you're looking for a role where no two days are the same and you can make a real impact on both operations and customer experience within a marina and boatyard setting, we'd love to hear from you.

If you're looking for a role where no two days are the same and you can make a real impact on both operations and customer experience, we'd love to hear from you.
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Location:
Hayling Island
Job Type:
FullTime

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