Assistant Marina Manager

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Assistant Marina Manager Hayling Island Salary: £35,000

We are currently recruiting for an Assistant Marina Manager to join a busy, high-profile marina and visitor destination on Hayling Island. This is an exciting opportunity for a customer-focused and operationally driven individual to play a key role in the day-to-day running of a thriving waterfront and boatyard environment.

This position would suit someone with strong leadership skills, a hands-on approach, and experience managing booking systems within a fast-paced operational setting, ideally within a marine or boatyard setting.

The Role As Assistant Marina Manager, you will support the overall operation of the marina and associated boatyard activities, ensuring smooth day-to-day operations while maintaining the highest standards of safety, service, and presentation.

A key focus of this role will be the coordination and optimisation of berth bookings, ensuring efficient use of space and a seamless customer journey from enquiry through to arrival. Key Responsibilities include:

Supporting the daily operation of the marina and boatyard, coordinating and overseeing team activities Managing and coordinating berth bookings for annual customers and visitors, ensuring maximum occupancy and efficiency Overseeing and maintaining booking systems, ensuring accuracy of data and smooth customer journeys Assisting with staff rota planning to ensure effective site coverage Leading daily team briefings and supporting a positive team culture Ensuring all administrative and operational processes are completed accurately Supporting the coordination of

boatyard operations , including vessel movements, lift/launch scheduling, and contractor activity where required Overseeing site and boatyard maintenance to ensure a safe, clean, and well-presented environment Monitoring customer satisfaction and driving continuous improvement in service delivery Supporting the training, coaching, and development of team members Managing customer queries and escalating any issues where required About You We are looking for a proactive and motivated individual who thrives in a customer-facing, operational environment.

You will ideally have: Previous experience in a supervisory or assistant management role in a similar setting Experience coordinating booking systems, reservations, or scheduling platforms Strong organisational skills with the ability to manage bookings, logistics, and customer flow effectively A hands-on approach with the ability to multitask in a fast-paced environment A commitment to maintaining high standards of health, safety, and presentation Experience within a marina, boatyard, marine, leisure, or hospitality environment would be advantageous A practical understanding of boatyard operations (e.g. vessel handling, maintenance coordination, or working with marine contractors) is beneficial but not essential What's on Offer

Salary of £35,000 Monday to Friday working pattern (08:30 - 17:00) Structured onboarding and training programme The opportunity to work in a unique and scenic coastal environment A varied and rewarding role within a supportive team If you're looking for a role where no two days are the same and you can make a real impact on both operations and customer experience within a marina and boatyard setting, we'd love to hear from you.

If you're looking for a role where no two days are the same and you can make a real impact on both operations and customer experience, we'd love to hear from you. TPBN1_UKCT
Location:
Gb
Job Type:
FullTime