Application Support Specialist

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Top 150 UK Law Firm Midlands / East Anglia | Hybrid Working Application Support | Legal Systems | User Support | Professional Services If youre someone who enjoys supporting users, improving systems, and being the go-to person for application queries, this is a strong opportunity within a highly respected professional services environment.
This role sits within a Top 150 UK law firm with a strong presence across the Midlands and East Anglia. The business is continuing to invest in its core systems, applications, and user experience, making this a key hire within the IT team.
This isnt a purely technical, back-end role.
Its a user-facing, service-led position, working closely with lawyers, partners, and business support teams to ensure systems are running effectively and users are fully supported.
The Role Providing application support for legal and business systems (e.g. iManage, BigHand, Elite, Microsoft 365) Logging, triaging, and resolving user queries and support tickets Diagnosing application issues and providing clear, practical solutions Supporting system upgrades, releases, and patching activities Assisting with basic system configuration (user setup, permissions, templates) Suppo...
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Location:
Huntingdon
Salary:
£35,000
Job Type:
FullTime
Category:
Customer Service & Support

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