Helpdesk Administrator - Maintenance

Central London | Office-based

Are you a skilled administrator with help desk experience? Are you seeking an opportunity to become a key, active member of a highly skilled team? If so, this role might be the perfect fit for you.

We are looking for a friendly, organised Helpdesk Administrator to join our Maintenance team in Central London. This is a key support role where you will work closely with our Contracts Managers, helping keep things running smoothly behind the scenes.

What you will be doing

Supporting Contracts Managers with day-to-day administration Scheduling reactive maintenance works and helpdesk call-outs Keeping records and spreadsheets accurate and up to date Managing holiday and absence records to support planning Creating and maintaining asset registers using our CAFM system Producing Excel spreadsheets and financial reports Managing financial paperwork including invoices, credits and VAT Preparing figures and information for client meetings Helping keep our contracts running efficiently and compliantlyAbout you You're organised, confident, and happy juggling different tasks. You communicate clearly, enjoy working as part of a team, and are not afraid to take ownership of your work.

What we are looking for

At least 2 years' experience in a similar admin or helpdesk role Strong literacy and numeracy skills Good working knowledge of Excel, Word, Outlook and internet tools Clear and confident communication skillsNice to have (but not essential)

Experience in Maintenance or Facilities Management Knowledge of CAFM systems PowerPoint skillsPersonal qualities

Reliable, punctual and well organised Confident and professional A positive team player who enjoys supporting others