Workspace Administrator, Bristol

Workspace Administrator

17 Days Old

Title:Workspace AdministratorLocation: Bristol, UK With Hybrid (1 OR 2 Days a Week Onsite)Pay Rate: Depends on ExperienceType & Duration: Contract Job Description:Purpose: The role is part of the Client Digital Enterprise Services team which provides, maintains, and supports the infrastructure, telephony, network, WiFi, end-user devices, cloud capability and software across the entire Client estate. Our user base includes other Public Sector Clients.Reporting into the Cloud Operations Manager you will be a Migration Remediation Resource in the Clients Administration Workspace TeamWhat you'll doYou will act as the point of contact for any data remediation required as part of our move into M365 from Google Workspace. You will be troubleshooting migration issues and modifying data in Google Workspace and AODocs, either via the user UI, the admin consoles, or via API tools such as GAM.Main ResponsibilitiesMaintain regular contact with users to understand their needs and challengesMaintain and build the relationship with the Microsoft migration teamManage and triage incoming migration issuesWork with the Digital Records Management team in managing the AODocs document libraryWork with the Project Delivery team in the migration of data out of Google WorkspaceCreating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues.Person specificationIt's essential that you have:Experience in working as third line support in a busy IT support functionExperience in data migrations and migration toolsExperience in using Google Apps Manager commands (GAM)Experience managing SaaS based messaging platforms such as Google and Office 365Experience with, and confident in dealing with, senior stakeholders and VIPs.It's desirable that you have:Any experience with AD, MS Exchange and Sharepoint is highly beneficialExperience in managing and administering MS Sharepoint and Office 365A good understanding of Change Management Principles in relation to changing of messaging platformExperience in document management systems such as AODocsExperience in managing a large Google Workspace domain including third party tools.Technical skillsWe'll assess you against these technical skills during the selection process:Troubleshooting & InvestigationGAM CommandsGoogle DriveGoogle Workspace AdministrationJBRP1_UKTJ

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Location:: Bristol
Job Type:: FullTime

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