Workshop Controller

1 Days Old

Workshop Controller / Aftersales Advisor Main Dealer Automotive We are seeking an experienced Workshop Controller or someone with Automotive Aftersales Advisory experience to join a busy main dealer workshop. This is an exciting opportunity for a candidate looking to take ownership of workshop operations, maximise revenue, and lead a skilled team. In this role, you will be responsible for: Leading and motivating a team of up to 12 technicians, ensuring high performance and a positive workshop culture
Maximising hours sold and revenue per transaction while maintaining quality and adherence to the EVHC process
Monitoring work in progress, managing job allocations, and ensuring productivity targets are met
Overseeing parts ordering, stock availability, and supplier relationships
Supporting management in achieving the highest possible customer satisfaction (CSI) scores
Using dealer management systems (CDK, Keyloop, Kerridge, or similar) to accurately track and report workshop activity
The ideal candidate will have: Proven experience in workshop management, Aftersales Advisory, or Automotive Service leadership
Strong problem-solving and decision-making skills
In-depth knowledge of automotive maintenance, repairs, and EV/Hybrid vehicles
Location:
Swindon
Salary:
£60,000
Job Type:
FullTime
Category:
Manufacturing & Purchasing

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