Workplace Services and Experience Manager

2 Days Old

Are you a seasoned and exceptional workplace experience facilities leader lookingto shape the daily experience of some of the brightest minds in global finance and technology, ensuring they operate in an environment that is as exceptional as their work? We are recruiting a workplace and experience operations manager for aglobal trading and technology powerhouse, operating at the sharp edge of financial markets. You will be responsible forensuring optimal performance and uninterrupted facilities operations across reception, mail services, conference centre operations and food service areas. This London headquarters is not just an office it is a mission-critical environment where world-class traders, engineers, and researchers collaborate to deliver innovation and resilience at scale.
This office environment has diverse operational and design needs. You'll liaise with the parties involved in designing, building and managing the amenity spacesincluding food service operators, consultants, architects, engineers, project managers, facilities managers, equipment suppliers and manufacturersto ensure those needs are met with the right solutions.
In this Senior Workplace and Experience Facilities Management role your responsibilities will include:
Planning budgets and managing vendors, contractors and external suppliers to ensure quality service delivery and value for money
Sourcing and evaluating service providers, negotiating contracts to secure favourable terms and monitoring vendor performance against established metrics
Developing and implementing KPI and SLA standards for all operational areas and driving continuous improvement
Coordinating equipment deliveries, inspections, installations and commissioning with appropriate teams
Mentoring and leading a team (including outsourced providers) to deliver excellent service
Proactively identifying and resolving workplace challenges
Creating and supporting a positive, inclusive and vibrant workplace culture that encourages relationships and supports employee well-being
For this Workplace and Experience Facilities leadership role we are looking for:
Extensiveexperience in a workplace services or facilities management at the leadership level
Critical thinker with a practical understanding of structural, mechanical, plumbing and electrical systems specific to food service environments
Strong professional network in the workplace services and hospitality industry, along with some expertise managing third-party vendors and service partners
Experience ofbudget management and financial acumen with experience identifying cost optimisation opportunities
Excellent written and verbal communicator; can speak comfortably in a large group
We are seeking a senior facilities leader to take ownership of this extraordinary environment.You will be the custodian of one of Londons most impressive headquarters, with the authority and responsibility to set new standards in workplace operations and experience. We look forward to hearing from you.

TPBN1_UKTJ
Apply
Location:
City Of London
Salary:
not provided
Job Type:
FullTime
Category:
IT;Management;Customer Service

We found some similar jobs based on your search