Workforce Planning ManagerLocation: London (hybrid working)Role Type: Permanent, full-time (35 hours)Salary: £63,000 - £68,000 per annumThe RoleWe are supporting a large-scale events organisation in the search for an experienced Workforce Planning Manager. This is a pivotal role responsible for leading workforce strategy and operational delivery across a complex, high-volume event environment.You will take ownership of workforce planning, scheduling, and headcount management across a workforce of permanent staff, casual workers, freelancers, and volunteers. Alongside this, you will oversee the operational delivery of workforce logistics, ensuring a seamless experience for all event personnel.Key ResponsibilitiesLead end-to-end workforce planning across multiple workforce types, ensuring a clear view of demand, supply, and cost Deliver workforce forecasting and scenario modelling to support changing event requirements Partner with finance and operational teams to align workforce plans with budgets Analyse workforce data to identify risks, improve performance, and inform decision-making Define and track key workforce metrics such as fill rates, costs, and utilisation Own the workforce planning cycle, ensuring clear governance, timelines, and accountability Influence senior stakeholders to improve planning discipline and cost control Oversee workforce demand planning and scheduling strategy Define principles for shift planning, coverage, and workforce allocation Identify risks in workforce deployment and implement mitigation strategies Drive improvements in workforce fill and utilisation Ensure workforce readiness for live events, including contingency planning Oversee workforce logistics such as accommodation, transport, uniforms, and catering Support robust and efficient pay processes in partnership with finance Lead and develop a small team, setting clear priorities and service standards Essential experience:Strong experience in workforce planning, operations, or large-scale resource management Experience within events, hospitality, or large-scale operational environments Highly analytical, with experience working with large datasets and generating insight Strong stakeholder management and communication skills Ability to manage multiple priorities in a fast-paced environment Experience with workforce management systems (e.g. scheduling platforms) Budget management experience Experience leading teams and driving process improvementJBRP1_UKTJ