Hours of Work: 

Post 1; Welfare Benefits Caseworkers x 2, Full time- 36.5 hours p.w. 

Post 2: Welfare Benefits Caseworker, Part time 25.55 hours p.w

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

We are inviting applications for this exciting opportunity to join an established team.

We are looking for experienced advisers who have a strong background in the delivery of high-quality advice and a good working knowledge of welfare benefits.

The post holder will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.

Advice will be delivered either virtually (including phone, secure email and video) or at outreach settings across Birmingham and Solihull according to the service user’s needs and preferences.

The post holder will also be responsible for promotion of the service, developing an effective working relationship with the referring teams, raising awareness of the service and delivering talks and training as required.

Experience of working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets.

For a job pack please apply to this role, CV’s not accepted 

Closing Date:  11th August 2025 at midday  

Interview Date: Monday 18th August 2025