Purpose of Role

Reporting to the Head of Supply Chain, the Logistics & Warehouse Manager is responsible for leading, organising, and optimising all warehouse operations to ensure the efficient, safe, and accurate handling of goods within a leading luxury distributor.

This role oversees the full lifecycle of inventory from receipt and storage through to dispatch while maintaining high standards of quality, productivity, and compliance. The Logistics & Warehouse Manager drives continuous improvement, ensures effective team leadership, and supports the wider supply chain function by delivering reliable stock availability, timely order fulfilment, and cost-efficient operational performance.

Working cross-functionally with procurement and customer service teams, the role ensures the warehouse operates as a well-controlled, service-driven environment that supports overall business objectives.

Key Responsibilities

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Oversee daily warehouse operations and ensure efficient workflow across receipts, storage, and dispatch

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Develop and implement IT system process improvements to increase operational efficiency

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Act as the key point of contact for warehouse inventory systems and transaction queries

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Manage export documentation for overseas shipments and customer collections

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Maintain accurate inventory levels and conduct regular stock checks

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Monitor and manage freight partners to ensure high service levels

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Ensure full compliance with health, safety, and regulatory standards

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Lead, train, and supervise warehouse staff to achieve performance targets

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Coordinate closely with procurement and customer service teams

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Monitor warehouse KPIs including accuracy, productivity, and on-time dispatch

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Manage warehouse layout, space utilisation, and equipment maintenance

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Handle performance reviews, workforce scheduling, and staffing requirements

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Resolve operational issues and escalate where necessary

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Proactively monitor and maintain health & safety standards within the warehouse

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Ensure high standards of quality control and minimise product damage

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Act as key holder with shared responsibility for site security

Experience, Knowledge, Skills, Abilities and Qualifications

Essential:

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Previous experience as a warehouse manager

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IT-orientated with a focus on driving efficiency through systems and processes

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Strong all-round IT knowledge with a desire to improve processes through system use

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Excellent communication skills at all levels

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Strong attention to detail

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Excellent time management and organisational skills

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Strong problem-solving ability

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Experience with inventory management and stock control

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Forklift Licence and experience operating warehouse MHE

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Experience with warehouse automation or WMS systems

Desirable:

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Experience supporting or managing health & safety processes

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Experience in fast-paced environments managing small to medium teams

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Experience with Oracle NetSuite

Monday to Thursday 8am to 5pm and Friday 8am to 2:30pm