Waiter/Waitress

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You will be responsible for participating in all activities of the Restaurant, contribute to the smooth running and ensuring the highest levels of guest service
Main Responsibilities:
Deliver food dishes and drinks to our guests following the department SOPs
Be attentive, friendly and professional at all times
Help create a positive and lasting guest experience
Work as part of a close team and with other departments (Reception, Sommeliers & Kitchen)
Have a competent level of knowledge, both of the restaurant and hotel
Leading by example all the times
Main Duties:
Run a station during the breakfast, lunch and dinner
Operation of the restaurant or different area of the hotel, including the taking of all orders, service of all food and drinks, preparation and payments of bills on Oracle
Ensure that your station is clean and presentable throughout the opening times of the restaurant
Ensure that all crockery, cutlery and any other objects needed for service are prepared and available
Be personally responsible for your section maintaining timing of food and managing your time between tables
Liaise with the kitchen on order taking and stock levels and any special requests
Deliver a high, consistent level of service
Promote the restaurant and the Club as appropriate in a professional and subtle way
To have a thorough knowledge of the restaurant menus and wine offering

TPBN1_UKCT
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Location:
Birmingham
Job Type:
FullTime

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