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Warehouse First Line Manager (VNA)

Upto £38,494 + Benefits

Oxfordshire

Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information.

Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a First Line Manager to manage their VNA team on the late shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (1400hrs - 2200hrs).

Reporting into the Inbound Operations Manager you will be responsible for the following as Warehouse First Line Manager (VNA):

* Lead, motivate and develop the VNA team (Team Leader & Drivers), ensuring high performance, engagement and adherence to company policies.

* Plan, forecast and monitor daily, weekly and monthly VNA operations to achieve targets, KPIs and organisational objectives.

* Collaborate with internal departments and external partners (e.g., Linde Material Handling, Körber, Jucie, Renovotec) to ensure smooth operations and effective issue resolution.

* Analyse performance and process data (using Excel, Plancise etc), identify trends, and proactively drive improvements and opportunities for optimisation.

* Oversee the management of MHE licences, maintain fleet records, ensure accurate and timely data via fleet management system and ensure highest standards of housekeeping.

* Convey clear and accurate information across the operational team via correct communication channels; support audit counts, third-party relations and data requirements.

* Lead change initiatives from planning, testing through implementation, embrace continuous improvement and challenge existing processes.

* Manage employee related activities: recruitment, performance reviews, development plans, 1:1 meetings, training (H&S, SOPs) and maintain accurate records.

* Ensure full compliance with Health & Safety legislation, company policies, environmental management and internal audit standards.

* Provide flexible support to cover all areas of operations as required, working collaboratively with other operational managers.

Key Performance Indicators:

* Achievement of daily, weekly and monthly VNA operational targets (throughput, accuracy, productivity).

* Reduction in error/defect rates and maintenance of quality/accuracy metrics.

* MHE licence and fleet record compliance (100% up-to-date).

* Successful completion of audits and minimal non-conformance findings.

* Team engagement, retention and development (measured via 1:1s, development plans, performance reviews).

* Implementation of continuous improvement initiatives that enhance efficiency, accuracy and overall team performance.

* Strong cross-departmental and partner collaboration, evidenced by timely issue resolution and positive stakeholder feedback.

The Ideal Person for the Warehouse First Line Manager (VNA) role:

* Previous team leadership experience in a warehouse, distribution or logistics environment (managing a team of at least 20).

* Valid FLT and/or VNA licence, with practical experience operating or managing MHE equipment.

* Advanced Excel skills.

* Ability to manage relationships with internal and external stakeholders.

* Understanding of workplace Health & Safety and operational compliance.

* Comfortable working with people at all levels; strong verbal and written English.

* Reliable, punctual, trustworthy and customer-focused.

* Excellent communication and interpersonal skills.

* Strong organisational ability: prioritising, delegating, flexible.

* Attention to detail; ability to meet deadlines

This is a fantastic opportunity – we look forward to your application.

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