Penny Farm, Blackpool

Part time, permanent, 32 hours per week

Salary £21,315 per annum

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning, and hands-on care.

Our Visitor Centre at Penny Farm just outside of Blackpool is looking for a friendly and highly organised person to welcome our visitors and supporters, ensuring they have a wonderful time whilst meeting the horses and ponies in our care. Voted one of the best places to go to and eat in the area, at Penny Farm we are proud to be able to offer a fantastic range of freshly home baked cakes alongside a range of light lunches, afternoon teas and much much more.

The main aim of the role is to ensure that all visitors have an enjoyable and informative experience, whilst assisting the Senior Centre Promotions Officer and Centre Manager with the organisation of a variety of events. We are looking for a friendly, approachable, outgoing person with the ability to communicate with people at all levels. You will be flexible, self-motivated and proactive. This role deals with enquiries relating to the hiring and use of centre’s facilities (indoor riding school and conference room) and the subsequent co-ordination of bookings, ensuring the arrangements meet all requirements. You will provide guided tours of the working farm, promote the charity’s membership schemes and ensure all promotional and display material, including merchandise, is up to date and presented professionally. A knowledge and experience of horses would be advantageous.

We are offering 32 hours per week over 4 days. It is operated on a flexible basis and would suit a job-share as weekend working is required. A flexible approach towards working hours is essential as some events can take place outside of normal working hours.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, compassionate leave, death in service of 4 x annual salary and a minimum of 31 days holiday (including bank holidays and a mandatory shutdown between Christmas and New Year).

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Please visit our website to download the full job descriptions and person specification.

To apply for this position please send your CV and covering letter by clicking 'fast apply'.

Closing date for applications: Monday 18th August 2025