Role: UX designer

Location: Manchester (2 days/week office)

Job type: Contract (1 year)

Role Description:

Working within the UX Design team, the role is to support the continuous improvement of the digital user experience across the multiple digital channels. Help to define the interactivity and design on a variety of products, proposing solutions that balance user needs with business goals and technical capabilities. Driven by finding out how and why customers use our products, and be passionate about communicating these needs, proposing solutions to problems that excite and enthuse our customers.

KEY ACCOUNTABILITIES:

• Work across the entire lifecycle of a product, translating insights from research and analytics into concepts and solutions.

• Working within a multidisciplinary team; partner with product owners, developers and business stakeholders to come up with solutions, driving vision and strategy for our products.

Collaborate across the UX and content community to create and improve the bank’s design system and practices.

• Our users lead the way and their needs inform our solutions. You’ll put the user at the centre of everything we do at the bank and champion their interests.

• Rapidly sketch and prototype ideas as well as designing the finer details of an interaction or component.

• Maintain knowledge of and adherence to all relevant regulatory requirements

• Consumer Duty - Maintain knowledge of and adherence to all relevant regulatory requirements

TECHNICAL CAPABILITIES:

• Experience designing consumer focused digital projects.

• Familiar with current design philosophies; Lean UX, Design Sprint, design thinking etc.

• A strong communicator to help facilitate workshops and brainstorm initial design concepts.

• Ability to create interactive prototypes using Figma or in the browser with HTML and CSS.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• Interface and interaction design.

• Prototyping and wire framing.

• Navigation and architecture.

• Knowledge of IA solutions.

• Knowledge in design software such as Figma

• Be able to communicate effectively at all levels within the organisation.

• A current portfolio that reflects a strong understanding of online design.

• BA in Graphic Design or related area.

• A keenness to learn and develop.

• Understanding/interests of new technologies.

• Precise and high attention to detail.

• Be commercially minded as well as editorially aware.

• • Be passionate about uses of design, research, content, architecture, usability and accessibility.