Your new company
This is an exciting opportunity to join a forward-thinking organisation that's leading innovation in the health and life insurance space. With a strong focus on digital transformation and customer experience, the company is committed to delivering high-quality service through smarter, data-driven underwriting. You'll be part of a collaborative team that values expertise, continuous improvement, and strategic thinking.
Your new role
As the Medical Underwriting Service and Operations Lead, you'll take ownership of underwriting and servicing operations for both new and existing business. Your role will centre on improving processes, digitising the customer journey, and enhancing broker and client experiences. You'll work closely with the Team Manager and collaborate across departments including risk, systems, service delivery, and transformation. A key part of your remit will be driving automation and data-led improvements to ensure consistent, high-quality service.
You'll lead operational delivery, mentor team members, and act as a subject matter expert in medical underwriting. You'll also be responsible for managing compliance, monitoring performance metrics, and communicating progress to senior leadership.
What you'll need to succeed
To thrive in this role, you'll need previously demonstrated underwriting experience in medical or life insurance, ideally with a minimum of two years, although strong candidates with transferable experience will also be considered. You'll bring a strong understanding of underwriting processes, risk assessment, and regulatory requirements, along with excellent analytical and problem-solving abilities.
What you'll get in return
You'll be rewarded with a performance-based bonus scheme, a pension contribution of up to 12%, and access to award-winning private health insurance with its own set of rewards and benefits. Life assurance is also included, offering coverage equivalent to four times your annual salary.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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